A Nurse’s Mission to Ease Suffering
At 3 a.m., Suzanne Mayer—a critical care nurse with over 30 years of experience—sat beside her Aunt Trish, who was receiving hospice care at home. Pillows kept slipping. The bedding felt harsh and clinical. And despite Suzanne’s decades in nursing, she was overwhelmed by how quickly her aunt’s skin became fragile.
What was supposed to be a peaceful, dignified time had become a nightly struggle.
So she created something better.
​
Suzanne stitched together a soft, secure system—gentle supports and fitted fabric designed to hold her aunt in place, ease repositioning, and bring her comfort. That homemade solution brought peace to their family in those final weeks.​
​​
The Beginning of Cloud 9 Care
Cloud 9 Care is a patented, nurse-designed positioning and comfort system created for home care, hospice, hospitals, and rehabilitation settings. It helps caregivers gently reposition loved ones, maintain patient alignment in bed, and reduce physical strain—all with a soft, low-friction fabric.
​
Used by families and professionals alike, the Cloud 9 Care System includes a double-layered mattress overlay and three supportive wedges that stay in place—making care easier, safer, and more comforting.
​
A Growing Presence in Healthcare Innovation
Since launching, Cloud 9 Care has been featured at major healthcare events and recognized by nurse-led innovation organizations:
​
-
THInC Conference (Boston) – Global nursing innovation showcase
-
National Nurses in Business Association “Shark Tank” – Startup pitch finalist
-
HLTH 2024 – Selected by the Nurse Approved Organization for national exposure
-
Featured by: Nurse.org, Nursing Beat, and the Hospice Explained podcast
We’re proud to be part of the movement advancing practical, affordable solutions that support comfort and care.
In Honor of Aunt Trish
“Cloud 9 Care isn’t just a business — it’s a legacy. My Aunt Trish’s strength and grace in her final weeks inspired something greater than any one family. Her story lives on in every life we touch and every box we send.​ I believe comfort is sacred, and caregiving should never feel like a burden. When we bring together skill and heart, healing becomes possible — even in life’s most difficult moments.”
Suzanne Mayer
Founder & CEO, Cloud 9 Care​
​